Promise Technology FastTrak SX Series Version 4.4 Manuel d'utilisateur télécharger pdf (Page 101)

Appendix D: Technical Support

Promise Technical Support provides several support options for Promise users

to access information and updates. We encourage you to use one of our

electronic services, which provide product information updates for the most

efficient service and support.

If you decide to contact us, please have the following information available:

• Product model and serial number

• BIOS and driver version numbers

• A description of the problem / situation

• System configuration information, including: motherboard and CPU

type, hard drive model(s), ATA/ATAPI drives & devices, and other

controllers.

Technical Support Services

Promise Online

Web Site http://www.promise.com

(technical documents, drivers, utilities, etc.)

USA Tech Support Center

E-mail Support support@promise.com

Fax Technical Support (408) 228-6401

Attention: Technical Support

Phone Technical Support (408) 228-6402

7:30-5:30pm M-F Pacific Standard Time

If you wish to write us for

support:

Promise Technology, Inc.

Attn: Technical Support

1745 McCandless Drive

Milpitas, CA 95035, USA

European Tech Support

E-mail Support support@promise.nl

Fax Technical Support +31 (0) 40 256 9463

Attention: Technical Support

Phone Technical Support +31 (0) 40 235 2600

8:30-5:00pm The Netherlands Time

If you wish to write us for

support:

Promise Technology Europe B.V.

Attn: Technical Support

Luchthavenweg 81-125

5657 EA Eindhoven, The Netherlands

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Promise Technology FastTrak SX Series Version 4.4 Manuel d'utilisateur Page 101