Promise Technology FastTrak SX Series Version 4.4 Manuel d'utilisateur

PROMISE ARRAY MANAGEMENT (PAM) FOR FastTrak S150 SX4 and SX4000 series User Manual Version 4.4

Promise Array Management 6

Promise Array Management 96 DHCP Issues Referring to the Figure 84 above, note that it says: Dhcp enabled. . . . . . . . : Yes This means that a DH

97 Appendix D: Technical Support Promise Technical Support provides several support options for Promise users to access information and updates. We

Promise Array Management 98 Pacific Rim Sales Office E-mail Support [email protected] Fax Technical Support +886 3 578 23 90 Attention: Tech

7 Chapter 2: Installation To install Promise Array Management (PAM) is an uncomplicated procedure, once you understand your systems and how you want

Promise Array Management 8 Router & FirewallLaptop computer+ Monitoring UtilityA networked PC+ Monitoring UtilityCompany LANInternetHome-based P

Chapter 2: Installation 9 Message Server The Message Server installs onto the RAID PC if your installation does not involve a network. If you want

Promise Array Management 10 Network Requirements If you plan to install PAM on a network be sure all the hosts and servers are connected and running

Chapter 2: Installation 11 Figure 5. PAM Setup Opening Screen. 7. Click Next or press Enter to continue. Figure 6. The License Agreement. 8.

Promise Array Management 12 Figure 7. The Setup Type dialog box. 9. In the Setup Type dialog box, make your choice between Complete (Recommended

Chapter 2: Installation 13 Figure 9. Add User Account dialog box. 12. When the Add User Account dialog box appears, you may accept the default n

Promise Array Management 14 Figure 10. Install Complete dialog box. 14. When the Install Complete dialog box appears, you have the option to •

15 Chapter 3: Initial Setup After you have completed installation, you must setup your PAM Monitoring Utility to work with your RAID. Launch PAM

Promise Array Management ii Copyright © 2003, Promise Technology, Inc. All Rights Reserved. Copyright by Promise Technology, Inc. (Promise Technolog

Promise Array Management 16 Local PAM Log-in Launch Local PAM as described above. When the PAM user interface appears: Figure 12. Logging in to t

Chapter 3: Initial Setup 17 Remote PAM Log-in You must create a RAID Server in order to use Remote PAM. The RAID Server in PAM communicates with the

Promise Array Management 18 Figure 16. List of RAID PCs on the network. 4. Click on the + icon in front of the RAID Server to see the list of ne

Chapter 3: Initial Setup 19 Logout of RAID PC Logout of the RAID Server effectively logs you out of all RAID PCs using that network connection. Yo

Promise Array Management 20 PAM User Interface The Monitor window is the user interface for PAM. It appears immediately after login and displays mo

Chapter 3: Initial Setup 21 Create a New User The Administrator is created by default. You must create additional users manually. To create a new Us

Promise Array Management 22 Every User has least one of these three Rights and can change his/her own password. The Administrator can assign more or

Chapter 3: Initial Setup 23 Figure 21. Create Array Settings. 3. The Select the Create Array icon and go to the Create Array Settings in Inform

Promise Array Management 24 5. Click the Create button when you are done. Figure 22. New Array. The new array appears in Tree View. The next ste

Chapter 3: Initial Setup 25 Setup Email Alert Notification PAM alerts you to the problems and processes happening to your RAID through email and pop

iii Contents Chapter 1: Introduction... 1 PAM Components

Promise Array Management 26 Figure 25. Email Sender and Recipients. 9. Scroll down to the Email Sender and Recipients box. 10. In the Email ID

Chapter 3: Initial Setup 27 Specify Alert Notification Events PAM can be configured to report a variety of alerts, by email, popup message or both.

Promise Array Management 28 Following is a list of Events and their Severity: Information Events Warning Events Disk S.M.A.R.T. Failed Disk Time O

29 Chapter 4: PAM User Interface This chapter describes PAM’s Graphic User Interface (GUI). You should understand that PAM is software running on to

Promise Array Management 30 Tree View Local PAM The Monitor window is the user interface for PAM. It has three views: Tree View, Object View and Inf

Chapter 4: User Interface 31 Remote PAM Figure 31. An example of a RAID system in Tree View on Remote PAM. Normally, the Tree View is present. To

Promise Array Management 32 Tree View and Component Specific Menus In PAM, like most Windows applications, you can access the various commands and f

Chapter 4: User Interface 33 Information View Information View, like Object View, changes its content depending on which item you select in Tree Vi

Promise Array Management 34 Pulldown Menus As indicated above, the left-most item of the Pulldown Menus changes according to which component is sele

Chapter 4: User Interface 35 RAID Machine Menu When the RAID Machine is selected, the RAID Machine menu appears. Its functions include: • Login •

Promise Array Management iv Chapter 5: RAID Monitoring and Maintenance with PAM... 43 Launch PAM...

Promise Array Management 36 When the Array icon is selected, the Maintenance menu displays Controller functions: • Pause synchronization/rebuild •

Chapter 4: User Interface 37 Preference Menu The Preference menu allows you to start PAM automatically when your PC boots. Check to enable or unchec

Promise Array Management 38 Toolbar The Toolbar is a series of buttons that are shortcuts to performing specific tasks. You will never see all butto

Chapter 4: User Interface 39 Popup Menus In addition to the commands in the dropdown menus, there is a corresponding set of commands you can access

Promise Array Management 40 RAID System Icon The RAID System icon represents the FastTrak SX4000 series and S150 SX4 PCI cards (right). There are

Chapter 4: User Interface 41 Array Icon Right-click on the Array icon to access the following commands: • Pause synchronization/rebuild • Continue

Promise Array Management 42

43 Chapter 5: RAID Monitoring and Maintenance with PAM This chapter describes using PAM to monitor and manage your RAID system. The chapter is divid

Promise Array Management 44 Local PAM Log-in Launch Local PAM as described above. When the PAM user interface appears: Figure 38. Logging in to t

Chapter 5: RAID Monitoring and Maintenance 45 Remote PAM Log-in The RAID Server remains under the My Console icon until deleted. It continues to wor

1 Chapter 1: Introduction Promise Array Management (PAM) is a utility application designed specifically for monitoring and managing Promise Technolo

Promise Array Management 46 Create a RAID Server The Message Server relays data and commands between the Monitoring Utility on this computer and th

Chapter 5: RAID Monitoring and Maintenance 47 Delete a RAID Server If the IP address changes for the computer where the Message Server software is i

Promise Array Management 48 Future Log-ins The RAID Server remains under the MyConsole icon until deleted. It continues to work as long as the IP ad

Chapter 5: RAID Monitoring and Maintenance 49 Message Server IP Address Change If the IP address changes for the computer where the Message Server

Promise Array Management 50 Manage Users Create a New User The Administrator is created by default. You must create additional users manually. 1. R

Chapter 5: RAID Monitoring and Maintenance 51 Type in a Username and Password in their respective fields. Check all the appropriate boxes to set acc

Promise Array Management 52 Alert Notification PAM alerts you to the problems and processes happening to your RAID through email and popup messages.

Chapter 5: RAID Monitoring and Maintenance 53 Figure 48. Email Sender and Recipients. 8. Scroll down to the Email Sender and Recipients box. 9.

Promise Array Management 54 Delete a User from the Recipient List To remove a recipient from the Email Address List, do the following: 1. Click on

Chapter 5: RAID Monitoring and Maintenance 55 Specify Alert Notification Events PAM can be configured to report a variety of alerts, by email, popup

Promise Array Management 2 How They Work Together The Promise Array Management (PAM) utility provides and easy way to set up, monitor, modify and re

Promise Array Management 56 Following is a list of Events and their Severity: Information Events Warning Events Disk S.M.A.R.T. Failed Disk Time Ou

Chapter 5: RAID Monitoring and Maintenance 57 Controller The Controller deals with creating new Arrays, reading events from the memory buffer, setti

Promise Array Management 58 Controller Options The Controller has system information and settings several important features. Click on the Controlle

Chapter 5: RAID Monitoring and Maintenance 59 Controller Cache Allows you to toggle between two write modes for the FastTrak's cache: Write Thr

Promise Array Management 60 PCI Bus Utilization On High setting, FastTrak holds onto the PCI bus longer for data transfers to occur. On Low setting

Chapter 5: RAID Monitoring and Maintenance 61 Arrays Create an Array 1. In Tree View, click the + to the left of the Controller icon to see the C

Promise Array Management 62 Figure 55. Create Array Settings. 3. The Select the Create Array icon and go to the Create Array Settings in Inform

Chapter 5: RAID Monitoring and Maintenance 63 5. Click the Create button when you are done. Figure 56. New Array. The new array appears in Tree

Promise Array Management 64 Synchronize an Array Promise uses the term synchronization to mean an automated process of checking and correcting data

Chapter 5: RAID Monitoring and Maintenance 65 On Demand Synchronization In addition to schedule Synchronization, you can direct FastTrak to begin th

Chapter 1: Introduction 3 PAM Installation Options Following are some examples of ways you can incorporate PAM into your network and RAID systems. R

Promise Array Management 66 Synchronization Settings This feature tells FastTrak how to deal with inconsistencies in mirrored or parity data encount

Chapter 5: RAID Monitoring and Maintenance 67 Expand / Convert an Array Expansion and Conversion are two different operations but they often work to

Promise Array Management 68 Figure 63. Select a disk drive to add to the array. 3. In the Select Free Disk dialog box, click on the icon of any

Chapter 5: RAID Monitoring and Maintenance 69 Figure 65. Verify the Array name and click Finish. 5. In the Finish dialog box, verify the name of

Promise Array Management 70 Conversion Converting changes its RAID Level, and in some cases increases the array capacity, without affecting data ava

Chapter 5: RAID Monitoring and Maintenance 71 To convert an existing array: 1. Click on the Array icon in Tree View. Figure 67. Start Conversi

Promise Array Management 72 Figure 69. Select the new RAID Level. 4. In the Select RAID Mode dialog box, click on the icon of the new RAID level

Chapter 5: RAID Monitoring and Maintenance 73 Figure 71. Conversion progress. During the Conversion, the array will be available for use but it m

Promise Array Management 74 Array Critical When a disk drive fails on a fault-tolerant array (RAID 1, 0+1 and 5) for any reason, the Array goes Cri

Chapter 5: RAID Monitoring and Maintenance 75 In the example above, there are three disk drives attached to the FastTrak controller and all three ar

Promise Array Management 4 A networked PC+ Monitoring UtilityCompany LANA networked PC+ Monitoring Utility+ Message ServerPC+ FastTrak S150 SX4+ In

Promise Array Management 76 Rebuild an Array To Rebuild to restore redundancy to a RAID 1, 0+1 or 5 after one of its drives has failed. Unlike Sync

Chapter 5: RAID Monitoring and Maintenance 77 Manual Rebuild After you replace a failed disk drive, the replacement drive must be rebuilt in order t

Promise Array Management 78 Figure 78. Rebuild Wizard Confirmation window. To confirm the rebuild choice, click Finish. Tree View and Information

Chapter 5: RAID Monitoring and Maintenance 79 Rebuild Settings Beeper – Right-click on the Controller icon and select Beeper from the popup menu.

Promise Array Management 80 Error Handling This feature deals with a bad sector on a disk drive that the FastTrak Controller encounters during a Re

Chapter 5: RAID Monitoring and Maintenance 81 Array Offline When a disk drive fails on a non-fault-tolerant array (RAID 0) for any reason, the Array

Promise Array Management 82

83 Appendix A: RAID Concepts RAID is an acronym that stands for Redundant Array of Independent Disks. It is divided into different numbered Levels.

Promise Array Management 84 Striping (RAID 0) Reads and writes sectors of data interleaved between multiple drives. When any disk member fails, it

Appendix A: RAID Concepts 85 Mirroring (RAID 1) Writes duplicate data on to a pair of drives while reads are performed in parallel. RAID 1 is fault

Chapter 1: Introduction 5 PC+ FastTrak S150 SX4+ Internal RAID array+ Monitoring Utility+ Message Server+ Message AgentPC+ FastTrak SX4000 series+

Promise Array Management 86 Striping / Mirroring (RAID 0+1) A combination of RAID 0 and RAID 1 arrays. It can increase performance by reading and wr

Appendix A: RAID Concepts 87 About Dual Data Redundancy One unique (though rarely occurring) feature of RAID 0+1 is dual fault tolerance. In some ca

Promise Array Management 88 Block and Parity Striping (RAID 5) RAID 5 calculates parity in order to achieve redundancy rather than writing a second

Appendix A: RAID Concepts 89 JBOD - Single Drive An alternative to RAID, Just a Bunch of Disks (JBOD) capacity is equal to the sum of all drives in

Promise Array Management 90

91 Appendix B: Partition and Format In order for your Windows to recognize and work with your array, you must partition and format the array. These

Promise Array Management 92 Figure 89. The Disk Management Window and Disk Wizard. 3. Click the Next button to start the Wizard. 4. In the foll

Appendix B: Partition and Format 93 Figure 91. The New Partition Wizard. 6. Click the Next button to start the wizard. 7. In the following win

Promise Array Management 94 Figure 92. The newly formatted array as it appears under Disk Management. When formatting is complete, your array wil

95 Appendix C: Networking Issues IP Address In order for PAM to be configured over a network, you must know the IP (network) address of every compon