Promise Technology FastTrak TX2000 Manuel d'utilisateur télécharger pdf (Page 65)

FastTrak TX2000™ Series User Manual

Contacting Technical Support

Promise Technical Support provides several support options for Promise users to access

information and updates. We encourage you to use one of our electronic services, which

provide product information updates for the most efficient service and support.

If you decide to contact us, please have the following information available:

• Product model and serial number

• BIOS and driver version numbers

• A description of the problem / situation

• System configuration information, including: motherboard and CPU type, hard drive

model(s), IDE/ATAPI drives & devices, and other controllers.

Technical Support Services

Promise Online

Web Site http://www.promise.com

(tech documents, drivers, utilities, etc.)

Promise US

E-mail Support support@promise.com

Fax Technical Support (408) 228-6401

Attention: Technical Support

Phone Technical Support (408) 228-6402

7:30-5:30pm M-F Pacific Standard Time

If you wish to write us for support: Promise Technology, Inc.

Attn: Technical Support

1745 McCandless Drive

Milpitas, CA 95035, USA

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Promise Technology FastTrak TX2000 Manuel d'utilisateur Page 65