Promise Technology FastTrak TX2200 Manuel d'utilisateur télécharger pdf (Page 69)

Chapter 7: Support

Contact Technical Support

Promise Technical Support provides several support options for Promise users to

access information and updates. We encourage you to use one of our electronic

services, which provide product information updates for the most efficient service

and support.

If you decide to contact us, please have the following information available:

• Product model and serial number

• BIOS and driver version numbers

• A description of the problem / situation

• System configuration information, including: motherboard and CPU type,

hard drive model(s), ATA/ATAPI drives & devices, and other controllers.

Technical Support Services

North and South America

Promise Online™ Web Site http://www.promise.com

(technical documents, drivers, utilities, etc.)

E-mail Support support@promise.com

Fax Technical Support (408) 228-0730

Attention: Technical Support

Phone Technical Support (408) 228-6073

7:30-5:30pm M-F Pacific Standard Time

If you wish to write us for

support:

Promise Technology, Inc.

Attn: Technical Support

580 Cottonwood Drive

Milpitas, CA 95035, USA

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Promise Technology FastTrak TX2200 Manuel d'utilisateur Page 69